You reach us when someone you know is in custody, so we ask for a few details to help. This privacy policy covers bailbondspomona.com and calls with our agents. Our terms of service describe the rules for using the site. Effective date: October 2, 2026.
Quick answer: We collect what you send through the site form and say on calls, and we may record basic technical data from site visits. We use it to answer you and to arrange and manage a bond. The surety insurer and the courts or jails involved may receive the details a bond needs. California residents may have privacy rights.
What information we collect
The details we hold depend on how you reach us.
- Site form. The form asks for your name, phone number, email address and a message.
- Calls. You may give our agents your contact details and facts about the person in custody, such as the name, jail, booking number, charges and bail amount.
- Bond paperwork. If you go ahead with a bond, the forms may ask for more, such as ID and employment details, plus information about any collateral. A cosigner may answer questions about themselves too. Read the cosigner and collateral guide for that role.
- Site visits. We may record basic technical data about your visit, such as your IP address, browser and device type, the pages you open and the time.
How we use and keep your information
We use your information to:
- Answer your request and contact you using the details you give us.
- Explain what a bond could cost; see our bail bond cost guide.
- Arrange a bond and administer it while it stays open.
- Meet the requirements of the insurance regulator and the courts.
- Keep the site and the phone line running and secure.
We keep a record as long as we need it for these purposes or as the law requires, such as while a bond is open. For what an open bond involves, see what happens after posting bail.
Who may receive your information
Depending on your request, these groups may receive details from us:
- The surety insurer and its agents. They may need your details to approve and manage the bond.
- Jails and courts. We share details with them only as needed to post and manage a bond. See how bail works in Pomona for the steps.
- Vendors. Companies that help us run the site and the phone line may handle information for us.
- Authorities. We may disclose information when the law requires it.
The list names kinds of recipients. It does not name each company.
Cookies and similar tools
This site may use cookies and similar tools. A cookie is a small file that your browser stores. Cookies can help pages load and count visits. You can refuse or clear cookies in your browser, and refusing some may change how parts of the site work.
Companies that supply tools to this site may collect information about your visits through those tools. Read their own policies for details. Your browser may send a "do not track" signal, and we make no promise that the site changes how it works when it gets one.
Your choices and California rights
California residents may have rights under California privacy law, such as asking us to:
- Tell you what personal information we hold and how we use it.
- Correct inaccurate information.
- Delete information we collected from you.
- Stop selling or sharing your information, if we do either.
You may also have the right to equal treatment when you use these rights. California law lets a business keep information it needs to finish a transaction or follow the law, so we may decline part of a request. Other privacy laws may cover part of what we handle.
To make a request, call (888) 998-9511 or send the form and say it is a privacy request. We may ask you to confirm your identity. If the California Consumer Privacy Act applies, we answer a request to know, correct or delete within 45 days, with one possible extension.
Information about minors
This site is for adults who are arranging a bond for someone in custody. It is not meant for children, and we do not seek information from anyone under 18 through the form. If you are under 18, ask a parent or another adult to contact us.
If you think a minor sent us information through this site, call (888) 998-9511 and we will check the submission. If the person in custody is under 18, call us first and ask what we can and cannot do before you share details.
How we protect information
No website, phone line or storage method offers perfect security, so we cannot promise that information stays free from unauthorized access. California law may require a business that holds certain personal information about California residents to keep reasonable security procedures suited to it. We work to meet that standard where it applies.
Please keep sensitive details, such as a Social Security number or a card number, out of the form's message box. If a bond needs details like these, ask us how to share them. If you think someone has misused your information, call us at (888) 998-9511.
Changes to this policy
We may update this policy when our practices or the law change. We show the effective date near the top of the page and replace the older version with the new one. For a material change, such as a new kind of information or a new group of recipients, we post the revised policy here and update that date.
We do not promise a separate message about a change, so please check this page from time to time. Compare the date with your last visit to see whether anything changed.
How to reach us
Call (888) 998-9511. The line runs 24/7. You can also send the form on this site with your name, phone number, email address and a short message.
A privacy request can be a question about this policy or a request about your own information. Say so on the call or in your message so we can route it to the right person.
We have no office to visit, so we list no street address or mailing address. Privacy requests start with a call or with the form on this site.